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Contact Us

  • Text: 1-920-545-5123
  • Phone: 1-888-802-9947
  • Email Us

General

Warranties

  • Is My Item Under Warranty?

Shipping

  • What's Your Shipping Policy?
  • Will Out-of-Stock Items Come Back?
  • How Do I Track My Order?
  • How Do You Ship & How Much Does It Cost?

Sizing Charts

  • Adult Footwear Size Chart
  • Timberland PRO® Footwear Size Chart
  • Kids' Footwear Size Chart
  • Men's Clothing Size Chart
  • Timberland PRO® Workwear Size Chart
  • Women's Clothing Size Chart
See all 10 articles

Order Info

  • How is My Email Managed?
  • What Are Your Customer Support Hours?
  • Why Did You Cancel My Order?
  • How Do I Check My Order Status?
  • Will You Email Me About My Order?
  • How Do I Check Out / Complete My Order?
See all 8 articles

Returns

  • How Do I Return Items?
  • Free Return Policy
  • Do You Accept Exchanges?
  • My Order Has Shipping Damage. What Can I Do?
  • Timberland PRO® 30-Day Comfort Guarantee

Payment

  • Do You Price Match?
  • Do You Charge Sales Tax?
  • What Are Credit Card Security Codes?
  • How Do I Redeem Promo / Discount Codes?
  • Which Payment Options Do You Accept?

Manage Account

  • How Do I Manage My Account?
  • How Can I See My Order History?
  • How Do I Use The Wish List?

Contact Us

  • Text: 1-920-545-5123
  • Phone: 1-888-802-9947
  • Email Us
  • Privacy
  • Terms of Use
  • Terms of Purchase
  • Counterfeit Reporting
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